SOUTHERN OHIO  

Chesapeake Family Medical Center

                       Holiday Basket Campaigns

The Grand Lodge of Freemasons in Ohio.

Summit County Masons provide a Masonic Assistance Program in a year-round
charitable outreach designed to assist those in need. As part of this effort,
a special holiday food
delivery program provides groceries to families who might otherwise have very little
food with which to celebrate the holidays.

?        Toledo Northwestern Food Bank

?        Mobile Meals of Toledo

West Ohio Food Bank

(419) 222-7946

 Central Ohio

?        Mid-Ohio FoodBank

?        Lowell Area Mission Basket (LAMB) & Thrift Shop

(740) 896-2940

?        Newport Food Pantry

(740) 473-2714

?        Marietta Community Food Pantry

(740) 373-5741

?        Beverly-Waterford Food Pantry

(740) 984-2807

?        Salvation Army

(740) 382-2156

Southwest Ohio

?        The Free Store/Food Bank

?        Kings Food Pantry

(513) 494-2692

?        American Red Cross Emergency Food Bank

(937) 461-7060

?        Shared Harvest Foodbank

(513) 874-0114

Southeast Ohio

?        Belpre Food Pantry

(740) 423-2069

?        Second Harvest Food Bank

(740) 385-6813

?        Southeastern Ohio Regional Food Center

?        Western Washington County Food Pantry

(740) 678-1065

10 W. Broad St., Columbus, Ohio 43215

Phone: (614) 336-2894, (800) 486-2917

Fax: (614) 336-289

Cleveland Foodbank address:
15500 South Waterloo Road
Cleveland, Ohio 44110
phone: 216.738.2265
fax: 216.738.1604

Energy assistance

FY 2009 Low-Income Energy Programs
Federal | State | Utility | Charitable

Federal

LIHEAP Contact
Public Inquiries: 1-800-282-0880 (TDD: 1-800-686-1557)
Website: www.odod.state.oh.us/CDD/OCS/regheap.htm

Local LIHEAP Administering Agency Contacts
Community Action Agencies

Weatherization Assistance Program
Local Administering Agency Contacts
Website

LIHEAP FY 2009 Funding
$220,588,408 - regular block grant
$25,161,970 - emergency contingency funds

LIHEAP Income Eligibility Level
175% Federal Poverty Level

LIHEAP FY 2007 Benefit
Heating: $72 min, $298 average, $520 max
Cooling: $200 max for utility bills

LIHEAP Households Served (Estimate for FY 2008)
Heating: 240,540
Cooling: 20,362

LIHEAP Program Dates
Heating: August 1 - May 31
Cooling: July 1 - August 31
Crisis: November 1 - March 31

State

Low-Income Rate Assistance

Percentage of Income Payment Plan (PIPP)
Ohio’s regulated gas and electric utilities are mandated to participate in the statewide PIPP. Low-income customers who heat with natural gas pay 10 percent of their monthly income to their gas company and 5 percent to their electric company. Those with incomes at or below 150 percent of federal poverty guidelines (FPG) pay 3 percent instead of 5 percent to their secondary source of heat. If their utility provides both gas and electric, or if they heat with electricity, they pay 15 percent of income to the one utility. Eligibility: must receive primary or secondary heat source from a company regulated by the Public Utilities Commission of Ohio, total household income must be 150 percent FPG or below, and, if eligible, must apply for all energy assistance programs. PIPP is administered by the Ohio Department of Development’s HEAP (or LIHEAP) office.
1-800-282-0880 (Ohio HEAP)
www.odod.state.oh.us/cdd/ocs/heap.htm#pipp (for online application)
Contact local community action agencies at: www.odod.state.oh.us/cdd/ocs/capmap.htm
Contact County Job and Family Services Agencies at: jfs.ohio.gov/county/cntydir.stm

Winter Reconnect Program
Allows most households that have been disconnected or are threatened with disconnection due to non-payment of a utility bill to have service restored during the winter months by paying either the total amount they owe or $175, whichever is less, plus a reconnection fee of no more than $20. Consumers can use the winter reconnect program through April 15. There is no income eligibility requirement for the winter reconnect program. Income-eligible households can use Emergency Home Energy Assistance Program (E-HEAP) funds for the $175 payment. Consumers can apply for the winter reconnect program in person at a local community action agency or by calling their utility company.

Ohio Energy Credit (OEC) Program
Customers who are 65 years of age or older OR totally and permanently disabled will receive an increased Energy Assistance benefit beyond what they would receive under HEAP. When processing the customer's Energy Assistance Application, the Ohio Department of Development (ODOD) will screen all applications and determine whether the customer is eligible for the increased benefit amount. For more information: Call the Ohio Department of Development toll-free at 1-800-282-0880. For hearing impaired applicants with a telecommunications device for the deaf, (TDD) call toll-free 1-800-686-1557.

Low-Income Energy Efficiency

The Electric Partnership Program (EPP) was provided for under Ohio's 1999 electric restructuring legislation and is funded by the electric universal service rider. Its goal is to reduce electric consumption by households that participate in the state's Percentage of Income Payment Plan (PIPP). The program is targeted to high consumption, high arrears PIPP households and is composed of two types of programs:

1. A baseload efficiency program which audits lighting, appliances and all other uses of electricity not related to heating and installs appropriate measures; and,
2. A weatherization program for those who heat with electricity and who have moderate to high usage. This program adds insulation, performs heating system inspections and addresses health & safety measures.

The EPP began operations in March 2002 and is administered by the Ohio Office of Energy Efficiency.
USFMail@odod.state.oh.us for more information.

In addition to programs offered by electric utilities through EPP, gas utilities also provide energy efficiency programs. LIHEAP funds transferred to the Ohio Office of Energy Efficiency are matched with utility funds to allow local providers to serve more households.

Utility

Low-Income Rate Assistance

American Electric Power
Crisis Response Fund
Electric bill assistance and weatherization for AEP customers. Eligibility is between 176 percent and 200 percent of federal poverty guidelines. AEP Ohio customers can learn whether they are eligible for the assistance program, and apply for help in paying their electric bills, by contacting their local community action agency or the Ohio Department of Development's Home Energy Assistance Program toll-free hotline at 1-800-282-0880, Monday through Friday.
Find your local community action agency at http://development.ohio.gov/cdd/ocs/capmap.htm
www.aepohio.com/account/bills/assistance/Default.aspx

Columbia Gas
Assistance is available for customers with incomes between 175 and 200 percent of federal poverty guidelines. Customers who believe they may be eligible for help should contact their local community action commission or call the Columbia Customer Contact Center at (800) 344-4077 for information on where to apply.
Erie and Huron counties: contact the Erie Huron Counties Community Action Commission at 419-626-4320.

Dayton Power & Light
937-331-3900 or 1-800-433-8500; TTY-TTD (hearing impaired) 1-800-750-0750
www.waytogo.com/payAssist.php

• Percentage of Income Payment Plan Credit Program
  Customers who have been on the PIPP program for one year and have more than 12 months PIPP arrears may be eligible for PIPP credits. The amount of credit is based on the total 12 months arrears. This credit is applied to the outstanding balance and not to the current installment.
• Fresh Start
  An arrearage-crediting program for customers no longer on PIPP.

Duke Energy

• Accountability & Credibility Together (ACT)
  For customers residing in Hamilton County, Ohio, ACT has funds available to help Duke Energy low-income customers needing help paying December, January, and February natural gas bills. Funding is provided through the Hamilton County Department of Job and Family Services. Enrollment is on a first-served basis, while funds are available. Customers must be at or below 200% of the Federal Poverty Guideline, and have at least one dependent child under age 18 living at home. Qualifying households will be required to pay a minimum of their Budget Billing or Percentage of Income Payment Plan (PIPP) amount. ACT will make a one-time payment to Duke Energy, not to exceed $1,000. All applicants will be offered energy conservation packages from ACT and a weekly energy conservation workshop by People Working Cooperatively.
  To see if you meet qualifying guidelines, to enroll, or for more information, call ACT at 513-721-.8333 (beginning December 12, 2008).
  www.duke-energy.com/ohio/special-assistance/act.asp
• Duke Energy Ohio is launching a new pilot program to help low-income residents save money on the cost of natural gas service. Customers who are at or below 175% of the federal poverty guideline, are not enrolled in the PIPP and who use less than 900 ccf of natural gas annually are eligible for the program. The first 10,000 customers to enroll will receive a $4 monthly credit to offset rate increases. Customers who have been part of the Home Energy Assistance Program in the past year have been automatically enrolled in the pilot program. Other customers who are eligible can enroll by filling out a self-verification form available at Duke’s customer service office at 644 Linn Street in Cincinnati or at your local Community Action Agency. An application is also available on Duke's website. Call Duke Energy at (513) 421-9500, or from a toll area call (800) 544-6900. Persons who have a hearing impairment may call the TDD/TYY toll free number (800) 752-6254.
  www.duke-energy.com/ohio/special-assistance/oh-res-low-income-pilot.asp

Low-Income Energy Efficiency

Columbia Gas
Warm Choice
Weatherization measures include insulation, air sealing and high-efficiency furnaces. Homeowners and renters whose income is 150% or less of federal poverty guidelines are eligible. To apply, customers must contact their local community-based organization.
1-800-952-3037
www.columbiagasohio.com/en/your-home/Rights/Assistance-Programs.aspx

Dominion East Ohio
Housewarming Program
Provides weatherization assistance to help eligible customers reduce their energy usage. The program provides free weather-stripping, attic and sidewall insulation, door sweeps and other insulation devices. Client education is also part of the Housewarming Program to educate consumers on ways to reduce consumption effectively. For information, call 1-888-377-3774.
www.dom.com/dominion-east-ohio/customer-service/your-bill/energy-assistance-programs.jsp

Duke Energy
Income-qualified customers receive a furnace or heat pump clean and tune, energy-efficient light bulbs, energy-saving tips and if needed, a hot water heater wrap, weather stripping and pipe wrap. Depending on the condition of your home and its energy usage, other services may include duct sealing, wall and attic insulation and other air leakage sealing measures. For additional information, call People Working Cooperatively at 513-351-7921 or e-mail kschroder@duke-energy.com and reference this program.
www.duke-energy.com/ohio/savings/home-weatherization.asp

Emergency Charitable Assistance

Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.

American Electric Power
Neighbor to Neighbor Program
AEP Ohio and Dollar Energy Fund have teamed up to assist low-income AEP Ohio customers who have difficulty paying their electric bill. Eligible customers will receive a utility assistance grant applied directly to their AEP Ohio bill. Contact AEP at 1-800-277-2177 or locate a local agency at the website address below to apply for assistance.
www.dollarenergy.org/need-help/Neighbor-To-NeighborProgram.aspx

Columbia Gas
Heatshare
Funded by shareholder and customer donations, this fund helps low-income customers who have nowhere else to turn for energy assistance. To apply for HeatShare, contact your local chapter of The Salvation Army.
1-800-344-4077, TDD/TTY: 1-877-460-2443
www.columbiagasohio.com/en/your-home/Rights/Assistance-Programs.aspx

Dominion East Ohio
EnergyShare
Sponsored by Dominion East Ohio, the EnergyShare program is designed to help needy individuals and families pay any type of winter heating bill--natural gas, wood, oil, kerosene or electricity. Contact your local Salvation Army office to apply.
1-800-362-7557
www.dom.com/about/community/energyshare.jsp

Duke Energy
HeatShare
Designed to assist those in need with heating bills during the winter season. Eligibility is based upon need and doesn’t necessarily follow government assistance guidelines. An individual must be subject to disconnection of service in order to qualify. Eligible customers may apply for a one-time annual assistance beginning mid-January through May or until funds are depleted. For additional information or to apply for assistance, contact the Salvation Army at 513-762-5636 after the program begins in mid-January.
www.duke-energy.com/community/programs/heatshare.asp

Ohio Edison
Project Reach
Provides once-a-year financial assistance to disabled, unemployed or low-income customers who might lose electric service because of overdue energy bills. The Salvation Army determines eligibility and administers the program. For more information, contact the local Salvation Army office.
www.firstenergycorp.com/customercare/

The Illuminating Company
Community Outreach Opportunity Program (CO-OP)
Provides once-a-year financial assistance to disabled, unemployed or low-income customers who might lose electric service because of overdue energy bills. The Salvation Army determines eligibility and administers the program. For more information, contact the Cleveland Salvation Army.
216-861-8185
www.firstenergycorp.com/customercare/

Toledo Edison
Neighbors Helping Neighbors
Provides once-a-year financial assistance to disabled, unemployed or low-income customers who might lose electric service because of overdue energy bills. The Salvation Army determines eligibility and administers the program. For more information, contact the Toledo Salvation Army.
419-241-3549
www.firstenergycorp.com/customercare/

Consolidated Electric Cooperative
The People Fund
A community service program that responds to the needs of the community that aren't met through other agencies and organizations. Funded mainly by customer donations. Online applications are available.
419-947-3055, 740-363-2541 or 1-800-421-5863, or email  
www.consolidatedelectric.coop/community/people_fund.asp

Firelands Electric
Operation Round Up
Customer donations assist individuals and organizations.
419-929-1571 or 1-800-533-8658
www.firelandsec.com/roundup.aspx

Guernsey-Muskingum Electric Cooperative
Operation Helping Others
Customer donations assist individuals and community organizations. Funds will not pay utility bills.
New Concord 740-826-7661
Cambridge 740-432-4167
Zanesville 740-454-0770 or 1-800-521-9879
www.gmenergy.com/Community/OHO.aspx

Logan County Cooperative
Operation Round Up
Health and rescue organizations, food banks, educational projects, child care programs, and individuals with special needs are just a few of the possibilities for customer Operation Round Up donations. Online applications are available.
937-592-4781
www.loganrec.com/oprounddesc.asp

Lorain-Medina Rural Electric Cooperative
Operation RoundUp
Customer donations can assist individuals with special needs, health and rescue organizations, food banks, educational projects, and child care programs. Deadlines for grant applications are March 31, June 30, September 30 and December 31.
Contact Karen Farago at 1-800-222-5673 or 1-440-647-2133 or email
www.lmre.org/people.asp

North Central Electric Cooperative
Operation Round Up
Customer donations can assist individuals with special needs, health and rescue organizations, food banks, educational projects, and child care programs. Deadlines for grant applications are March 31, June 30, September 30 and December 31.
Contact Anita Hollinger at 1-800-426-3072 or 419-426-3072 or by email
www.ncelec.org/people.asp

Page Last Updated: August 13, 2009

Home Energy Assistance Program (HEAP)

What is HEAP?

HEAP is a federally funded program administered by the Ohio Department of Development (ODOD).
 It is designed to help eligible low-income Ohioans meet the high costs of home heating. HEAP
pays a one-time payment for most PUCO-regulated utility customers reflecting their usage for
the current winter heating season.

Who is eligible?

The total household income of an applicant must be at or below 175 percent of the
 2008-2009 federal poverty guidelines.

How do I sign up?

Call (800) 282-0880, TDD (800) 686-1557 or write to P.O. Box 1240, Columbus, Ohio 43266-0583.
 HEAP applications may also be downloaded from the Ohio Department of Development Web site 
or picked up at community action agencies, post offices and libraries.
Note: Each household should mail only one application.

National Hotlines and Helplines

National Runaway Switchboard

 1-800-RUNAWAY

1-800-786-2929

National STD Hotline

1-800-227-8922

National Suicide Hotline

 1-800-SUICIDE

 1-800-784-2433

National Teen Dating Abuse Helpline

 1-866-331-9474

 Ohio AIDS Hotline

 1-800-332-2437

Rape, Abuse, & Incest National Network (RAINN)

 1-800-656-HOPE

 Teen Line

1-877-419-7233

Family Help in OHIO

Programs & Services in Ohio

Healthy Start, Healthy Families

1-800-324-8680

Offers families, children (up to age 19) and pregnant women with limited income access

 to free

and low-cost health coverage.  Visit Family Health.

Mental Health Association of Franklin County

614-221-1441

Dedicated to promoting community-wide mental health, preventing mental disorders, and

achieving victory over mental illness through education, advocacy and support services.

Visit Bipolar Disorder.

Midwest Gang Investigators Association

Educational organization made up of law enforcement officers and other members of the criminal justice community. The MGIA promotes a closely coordinated relationship among gang investigators through extensive and rapid dissemination and exchange of information about gang-related, cult and extremist group activity. Visit Gangs: Awareness, Prevention, Intervention.

NAMI of Hamilton County

513-948-3094

Grass-roots organization offering hope and help for individuals and families affected by mental illness.  Visit Personality Disorders.

 Ohio Advocates for Mental Health

1-800-589-2602 Ohio only

Educates public officials, professionals, and the general public about mental illness

and the needs and goals of people affected by mental illness.  Advocates with and for

people with psychiatric disabilities and personality disorders.

Ohio Legal Rights Service

614-466-7264

The mission of this agency is to protect and advocate the human, civil, and legal rights of

people with disabilities.  Visit Special Education.

Ohio Missing Children Clearinghouse

1-800-325-5604

Ohio Recovery Network

Provides information about recovery, suicide prevention, and available services.

Visit Teen Suicide.

Parents Helping Parents

419-878-7802

Support for parents, grandparents, and guardians who are experiencing behavior

problems with their adolescent or adult child.  PHP helps families identify alcohol and

drug behaviors in their children as well as other behavior problems with their children.  Visit Teen Behavior Problems and Behavioral Disorders.

Tourette Syndrome Association of Ohio

1-800-543-2675

440-498-1008 Cuyahoga County

Advocacy, information, and support to individuals with Tourette Syndrome

and their families.  Visit Tourette Syndrome.

Bellefaire Jewish Children's Bureau

1-800-879-2522

216-932-2800

Serves children, youth, and their families through an array of child welfare,

behavioral health and allied youth services, including residential treatment.

Visit Teen Behavior Problems.

The Center for Individual and Family Services

419-756-1717

Comprehensive outpatient mental health and drug and alcohol center in Mansfield.

Visit Drugs & Teen Substance Abuse.

Christian Children's Home of Ohio

330-345-7949

Residential care for children and teens.  Visit Free & Low-Cost Schools and Programs.

East Akron Community House

330-773-6838

Drug and alcohol outreach services, family programs, parent support groups, youth programs.

Visit Alcohol & Teen Drinking.

Fernside: A Center for Grieving Children

513-841-1012

Serves grieving children and their families through telephone help, referrals, summer

camp, and resource center.  Located in Cincinnati.  Visit Grief & Bereavement.

First Call for Help

1-800-468-4357

Resources in northwest Ohio and parts of Michigan and Indiana.

Visit Anger in Our Teens & in Ourselves.

Free Clinic of Greater Cleveland

216-721-4010

Teen medical clinic, mental health services, substance abuse treatment, and HIV testing.

Visit Substance Abuse: Treatment & Recovery.

Harbor House Maternity Home

 419-586-9029 Celina

Residential program for single, pregnant teens, ages 13-19, who live with house-parents in a

Christian family setting providing love, discipline and counsel.  Visit Teen Sexual Behavior.

Job Corps

1-800-733-5627

Free residential program for young men and women, ages 16-24, that empowers youth to

take responsibility for their employability through the integration of vocational skills

and academic

achievement.  Visit Free & Low-Cost Schools and Programs.

Lutheran Homes Society Family and Youth Services

419-693-1520

Programs for seriously emotionally disturbed (SED), high-risk, multi-need, difficult-to-manage

children and youth (ages 6-18) in least restrictive settings possible.  Visit Conduct Disorder.

Lutheran Social Services of Northwestern Ohio

419-243-9178

Services include mental health counseling, family life education, and support groups.

Visit Counseling & Therapy.

North Central Mental Health Services

614-227-6865

Counseling and community services in Columbus include family guidance programs

and substance abuse treatment.

Visit Drugs & Teen Substance Abuse.

Ohio State Support Team for Special Education Services

440-885-2685

Information and special education support to school districts, community schools, early

childhood centers, and families of children and youth with disabilities, ages 3-22.

Visit Special Education.

Recovery Resources

216-431-4131

Drug and alcohol services, mental health services, counseling, support groups.

Locations in Cuyahoga and

Lorain counties.  Visit Alcohol & Teen Drinking.

Teen Mother Choices

330-678-9020 Kent

Mentoring program, life skills workshops, financial assistance for child care while working

or attending school,

referrals to helping organizations.  Visit Parenting Teens.

United Methodist Children's Home

614-885-5020

Residential treatment, diagnostic assessment and psychiatric evaluation, case management,

individual and group psychotherapy,  anger management, family therapy.

Visit Anger in Our Teens & in Ourselves.

 Violet's Cupboard

330-375-2159  Akron

Child Pornography Tipline

1-800-843-5678

 ChildhelpUSA

Child Abuse Hotline

1-800-4-A-CHILD

1-800-422-4453

Cincinnati Drug & Poison Information Center

1-800-222-1222

513-636-5111

Cleveland Crisis Hotline

216-619-6192

Family Link Line

513-946-LINK

First Call for Help - Northwest Ohio

1-800-468-4357

National Domestic Violence/Abuse Hotline

1-800-799-SAFE

1-800-787-3224 TDD

Clothing Assistance

Clothing

513.241.5525

Contact Center

1641 Vine Street

513.381.4242

Dress for Success

135 W Fourth Street

513.651.3372

First Lutheran Church

1208 Race Street-

513.421.0065

Goodwill

No free clothing, but low cost clothing available at the following Goodwill

Thrift Stores:

Cheviot - 3980 North Bend Rd. ----- 513.662.7080

Oakley - 3080 Markbreit Ave. ------ 513.631.6348

Woodlawn - 10600 Springfield Pike ------ 513.771.4804

Manna Outreach

931 McPherson Avenue

Cincinnati, Ohio 45205

513-921-5344

Back on Track Work Wear

112 E Liberty

Cincinnati,Ohio

513.357-4822

fax 513.357.4683

Blessed Hope Ministries

859.363.9325

Cincinnati Baptist Center

127 Mulberry

513.241.0283

City Gospel Mission

1419 Elm Street

NEIGHBORHOOD SERVICES, Inc (NSI)

Food & Clothing Resources for persons in the following

zip codes: 43201, 43202, 43210

All other zip codes in Franklin County may visit once

a year.

1950 North 4th Street

Columbus, OH  43201

614.297.0592

Food & Clothing and utilities assistance resources

for personsin Clintonville and Beechwold & surrounding

areas.

14 West Lakeview Avenue

Columbus, Ohio 43202

614.268.3539

211

Food and shelter, home health care, hospice programs, counseling and family support-to be referred to the appropriate community resource,

 without struggling through hundreds of telephone listings and making many frustrating calls.

On July 21, 2000 the Federal Communications Commission (FCC) designated the telephone number 211 for access to community resource information. The FCC stated in its decision "that the Information and Referral Petitioners have demonstrated sufficient public benefits to justify use of a scarce public resource, and we therefore assign 211 to be used for access to community information and referral services" (FCC 00-256). Community-based information and referral agencies will implement 211, which is already in place in metropolitan Atlanta and Columbus, Georgia and statewide in Connecticut. Communities have overwhelmingly supported the concept of 211.

Spiritual Resources

Salvation Army

Welcome to the Northeastern Ohio Salvation Army ... you are here: NEOSA.

Spiritual Resources. Prayer. Radio Ministries. Camp Neosa. BoothYouth ...

www.use.salvationarmy.org

 http://www.flockfinder.com/churches_ohio/churches_directory_ohio.html-

Covers churches in Ohio

USA CHURCH SEARCH FOR YOUR AREA

Churches usually have informaiton regarding food banks and holiday food resources and clothing resources as well as Spiritual assistance
http://www.usachurch.com/

You can search for your specific city or state.

Check here for churches in your city and call for info regarding food banks / food baskets / energy assistance / clothing.

Prescription Resources

http://www.rxforohio.org/

RX-4-ohio

http://www.aarp.org/family/caregiving/articles/caregiver_resource_directory.html

http://olrs.ohio.gov/ASP/olrs_PublicBenefits.asp

Welcome to Ohio's Best Rx

To apply on-line click here, or by telephone call

1-866-923-7879.